Privacy Policy

Last updated: April 18, 2025

1. Introduction

Welcome to Book-a-Yaya. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identification information (Name, email address, phone number)
• Profile information for nannies (Experience, skills, certifications)
• Booking and transaction data
• Usage data and cookies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your bookings and payments
• Send you important service updates
• Improve our website and services
• Communicate with you about our services

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and agents who have a business need to know.

5. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data